First Ireland Spirits at “I Believe” in CHQ

As part of “I believe“, Ulster Bank has given a stand to their clients to sample the Christmas atmosphere, sell and make the public aware of their offerings.

Over the next weeks you can visit them at the Food and Craft market. On Friday 11 December it is the turn of First Ireland Spirits.

First Ireland Spirits

Nestled in the heartland of Ireland’s green and pure landscape, First Ireland Spirts have been crafting Irish creams, liqueurs and spirits for over 20 years. Working with local farmers and producers, the team have perfected the art of Irish Cream Liqueur with 24 hours from dairy to distillery, unique Irish liqueurs with crafted local ingredients, and more recently Irish Whiskey and spirits, creating award winning brands

Visit them at the fair or visit their website.

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Gilligan Meats at “I Believe” in CHQ

As part of “I believe“, Ulster Bank has given a stand to their clients to sample the Christmas atmosphere, sell and make the public aware of their offerings.

Over the next weeks you can visit them at the Food and Craft market. On Wednesday 9 December it is the turn of Gilligan Meats

Gilligan Meats

Gilligan Meats is one of the few family owned and run, farming and butcher operations in the country. The company comprises of a dual partnership between father and son, Padraic and Alan Gilligan who look after everything from growing the crops to rearing all the livestock to processing the meat and finally selling the products in their newly developed onsite shop. Gilligan meats provide a complete service from farm to fork.

Visit them at the fair or visit their website.

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Spice of Life at “I Believe” in CHQ

As part of “I believe“, Ulster Bank has given a stand to their clients to sample the Christmas atmosphere, sell and make the public aware of their offerings.

Over the next weeks you can visit them at the Food and Craft market. On Tuesday 8 December it is the turn of Spice of Life

Spice of Life

They  are located in the heart of West Cork, Dunmanway and currently employ 40 people across the island of Ireland. Spice O’ Life Limited has a diverse manufacturing capability ranging from dry seasoning blends to liquid sauces, marinades, and dressings, to ready-to-use finished prepared consumer foods.

Diverse manufacturing

It is this diverse manufacturing capability that allows us to provide you our customers with the right product, in the right form, at the right time and place, to meet the rapid changing needs of the consumer today.  One of their strengths is our capability to turn projects around in very quick order, from the time we develop your product in our New Product Development Laboratory, to the time they take it to production. 

Competitive advantage

This guarantees you, our customer a distinct competitive advantage over your competitors, in that you are first on the market with new products, and you know better than anyone what the benefits of being first are! They also have the capability to produce their branded products for their customers in a wide variety of forms. 

Visit them at the fair or visit their website.

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5 Lamps Beer at “I believe” in CHQ

As part of “I believe“, Ulster Bank has given a stand to their clients to sample the Christmas atmosphere, sell and make the public aware of their offerings.

Over the next weeks you can visit them at the Food and Craft market. On Saturday 5 December, it is the turn of 5 Lamps Beer.

5 Lamps Beer

The 5 Lamps Dublin Brewery was set up in early 2012 and their first beer The 5 Lamps Dublin Lager was launched in September 2012. The first home was down on the North Strand by the iconic Five Lamps and hence our name.

Their goal was to offer an Irish lager which while hand crafted and produced using only natural ingredients is also accessible and easy drinking and provides a real alternative to the commercially produced international lagers available in Ireland. In the late spring of 2013 they opened the Brewery in the heart of the Liberties (in the shadow of another fairly well known Brewery!)

Visit them at the fair or visit their website.

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Baked With Love At “I BELIEVE” in CHQ

As part of “I believe“, Ulster Bank has given a stand to their clients to sample the Christmas atmosphere, sell and make the public aware of their offerings.

Over the next weeks you can visit them at the Food and Craft market. On Friday 4 December, it is the turn of Baked with Love.

Baked with Love

Baked With Love is a family run bakery based in Monaghan town. The company supplies to the retail a wide range of  premium breads, pastry and mini cakes with modern flavours and designs that have a perfect balance of rich flavours and sweet satisfaction. The diverse product  range  is build  around Convenience, Premium, Health & Wellness.  Bramley Apple Twist- Snack With A Twist and Three Bite Cakes are absolute hits among consumers and they love so much the unique combination of flavours and the intricate design of the products that are great for eating on-the-go.

Visit them at the fair or visit their website. You can follow them on twitter as well @bakedwithloveie

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Celebrating the Business Success of our Business Achievers

Introducing The People’s Choice Award

We’re proud of our business achievers. We want to share that pride. Which is why we’ve created a new award which will be given out at the gala awards on the 3rd December 2015.

This will be judged via an online poll. You can cast your vote here http://www.smallbusinesscan.com/the-peoples-choice

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Integrate Reviews to Your Website to Increase your Conversion Rate

Branding and brand image is important but the ultimate goal of any ecommerce website is to gain more targeted organic traffic that they can convert in to paying customers. No matter what your website is, this is what you are looking for at the end of the day.

But, getting conversions and sales using unhealthy tactics will not only help in the short coming but in the longer run it will also affect your brand image which definitely will hurt your overall sales and conversions.

In this post I am going to discuss few ethical ideas that you can use to improve the conversion rate of your ecommerce website at the same time it has several other websites.

  • This will minimize the pressure of customer service team on phone, emails and live chat. When potential customer will get positive reviews they tend to ask fewer questions and feel more comfortable converting.
  • Reviews not only increase conversion rate, they also help you with branding. Which simply means more reviews means better brand image.

1. Getting Feedback

When user land on your website for the first time, he moves around just to establish the fact that you are credible and trust-able business within the niche. There are tons of ways you can do that and one of the important ways is by integrating reviews section on the product pages.

Remember, if you are a credible business you will end up getting more conversions from your website and this is because more than 70% of the customers trust customer reviews. When you show them that there are other people who have already tried the product and are happy about it, chances are they will end up converting in to paying customers.

When a customer leaves a review on the website, they are actually influencing other potential customers buying decision! If the reviews will be good, chances are your conversion rate will improve to a greater extent.

Problem: Most customers usually do not leave review (neither positive nor negative) once they purchase the product from the website.

Solution: This is common but if you send an email asking for feedback of their purchases, you might start getting product based reviews. You can also gamify it by offering some special discount on their next purchase if they leave a review on the product they bought.

2. Facing negative reviews

This is one of the fundamental reasons why most ecommerce website does not integrate customer reviews at the first place. But again, if you integrate it, it will only help you increase your conversion rate.

The next step after integrating the reviews section on the website is to face the bad reviews. Not 100% customers can be happy with you but if you listen to your bad reviews and take appropriate actions accordingly, this will not only increase your conversion rate but will also help you emerge as a human friendly brand.

Reviews will also allow you to alter your featured products as per the need of your audience. If the reviews are positive just move that product to featured product section and if the reviews are bad just remove it from the featured product section and fox the problem accordingly.

Problem: People prefer leaving bad reviews more than good reviews. If they are happy they don’t really leave reviews.

Solution: Again, building relationship with your customer base is the ultimate solution this problem. This can be done by frequently communicating with them. Take example of Verizon wireless here, they tend to communicate with their customers and help them solve their problems via twitter.

3. Reviews and SEO

Customer reviews on product pages not only help you increase your brand value and allow potential customers to convert, they also have a power to push up your rankings in search engine from the relevant keyphrases.

Search Engine love new content, the problem with most product pages is that they are static and do not update on regular bases. By integrating reviews on the product pages, you will see more dynamic content that Google will love and as a result Google give you better visibility in search engines from the targeted key phrases as compare to your competitors.

If your bounce rate for the website will be balanced and below average, chances are you will be able to maintain those position and move forward. Sophie and Trey is a one brand where I worked and managed to reduce their bounce rate to around 25% as a result not only their conversion rate increased but it also help increase their rankings in search engines.

Problem: Even if people leave reviews on product pages, the rate of content updated is very slow.

Solution: We at Workplace Depot help customers about how to use website efficiently from time to time via our blog section. If you do that and include your blog section in your newsletters the rate of reviews will be increased to a good extent.

4. Reviews influences buying decision

I gave a hint about this in the first point. Selling online is tougher because when a purchaser rush in to the store they have more chances and more time to do their research before they actually buy the product.

According to marketing land, 90% of the shoppers agree that their buying decision is influenced by online reviews. This makes pretty much clear that if you integrate online reviews on your website and manage it properly, chances are you will be able to increase your conversion rate just by doing nothing.

Problem: People prefer to leave their experience on other review website but not on the website by itself.

Solution: Having reviews (especially positive) reviews on 3rd party websites is very important and if your customers are doing this, it’s great! Just reach out to them and offer them some discount on their next purchase and politely ask if they can also write their experience on the exact product they bought.

Chances are they will be happy to do that as they are already happy from your customer service.

There are tons of more ideas but if you implement above 4 ideas you will see a good increase in your conversion rate and this will happen without hiring any growth hacker for your website.

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New food spaces to open soon in Ardee

If you are a food producer and if you are based in Louth or in the North East Region, you should take note.

New facilities for food producers in Ardee

Ardee Community Development Company are proud to announce a new facility which will establish Ardee as the centre for small food producers in the North East region. This facility to be known as the North East Regional Food Centre (NERFC) will comprise of a timeshare fully fitted kitchen, food finished production units and a training suite which will provide training in all aspects of food related issues and product development.  

Timeshare kitchen

The timeshare kitchen will be available for rental on a daily, or half day basis. This facility will be of particular interest to small producers who wish to trial new products or existing producers who wish to look at new possibilities in a confidential research situation. Since the premises are approved by the EHO, and has an extensive range of food production equipment, it will be suitable for batch production for farmers markets and specialist products. 

Launch on 11 December

The official launch of the North East Regional Food Centre will take place on 11th December in Ardee Business Park. In conjunction with this it is intended to hold a trade fair for food producers and associated businesses

Show your wares

It is hoped to attract artisan and small food producers to show their products at this launch and have it open to the public. There will be a covered Marquee for producers and it is hoped to have the various support agencies at the event.

If you wish to participate please let us know within the next week to secure a place at the event.  

Book

Bookings can be made by contacting 041 6857680 or 0872432258 or by email at the address shown below. The event is free to all participants. 

Details as follows – 

Date/Time – Friday 11th December @12.00 noon

Venue – Ardee Business Park, Hale St. Ardee

Facilities – Marquee and tables

Cost – Free of Charge

Ph- 041-6857680 or 087-2432258

E mail –  info@ardeebusinesspark.ie

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The future of Ireland

The first ‘Future of Ireland’ nationwide study, published today by leading media agency OMD with the support of Ulster Bank, has found that Ireland’s citizens are optimistic about the future and that our values and priorities have significantly changed.  Based on conversations with over 1,000 people, the Future of Ireland report asks a series of questions exploring what people believe the future will hold, both for them personally and our country as a whole, in 2025. 

The predictions are collated in a research report which is available online at www.futureofireland.ie, with a view to sparking a national conversation about who we want to be in the future and whether our expectations of what will change are welcome or not.

Beliefs, hopes and expectations of Ireland’s citizens today and for ten years’ time

Commenting at today’s launch, Tim Griffiths, Managing Director of OMD said: “The Future of Ireland captures the beliefs, hopes and expectations of Ireland’s citizens today and for ten years’ time.  Its findings show that whilst we live in a society that is fast-changing, Ireland’s traditional optimism triumphs, with respondents feeling positive about the future and in control of their destiny.  This snapshot of how we feel and what we want for 2015 is a really valuable insight into communities across Ireland and just the starting point for a wider conversation that we look forward to everyone joining.”

Ulster Bank

Paul Stanley, interim Chief Executive of Ulster Bank, said: “Ulster Bank is delighted to have this opportunity to listen to people from across the country talk about what matters to them for the future.  Like all businesses, we want to be able to understand our customers and communities better.  Listening to the insights from this study will enable us to make a more impactful contribution to society both through our business offering and as part of our commitment to being a responsible member of Ireland’s business community. ”     

 

The main findings from the study include:

We’re a positive nation

There’s an overall feeling of optimism from participants in the study, when it comes to our happiness, wealth and relationships.  44% of us believe we will be our lives to be better in 2025 than we are today, 43% of us expect our family relationships to have improved and 48% of us expect to be in a better financial position.  When it comes to happiness, 42% of us expect to be happier, with the top three factors in achieving this identified as free universal healthcare by 52%; work-life balance by 50% and freedom of choice by 49%.

We plan on taking greater control of our own destiny

There’s recognition that if we want something then we need to go for it, rather than waiting passively for the future to happen.  Over half of us, 51% intend to learn a new skill that will earn us money and nearly a quarter expect to set up their own business while two thirds of us expect to make new friends and take up new hobbies.  Over 1 in 5 expects to sell up and opt for a simpler life and 30% expect to live abroad for a year or more.

 A female Taoiseach and Dublin on the wane? 

Over half of us, 56% believe Ireland will have its first female Taoiseach by 2025.  Whilst the influence of both national and local government is expected to largely stay the same, by 2025, when it comes to traditional institutions, 75% of us expect the influence of the Catholic Church to have declined and over 40% of us expect the influence of Irish media, specifically that of RTE and daily newspapers to decline.  Over half of us believe that younger generations will hold greater influence than they currently do while older generations are expected by 33% of us to have less influence.  Over half of us, 53% believe that foreign companies will have more influence on our daily lives and countries like Germany and China will become more important. 

Alongside this, 58% of us anticipate Dublin becoming less important both commercially and politically compared to other Irish cities.  Almost two in five of us, 37% would welcome this development, although perhaps not surprisingly Dubliners were less supportive, with only 22% viewing Dublin becoming comparatively less important as a welcome step.

Town and country will continue to diverge

Although we expect Dublin to be less important, when it comes to bridging the differences between urban and rural Ireland, a majority of us, 60% don’t anticipate this happening.  This might have something to do with the fact that over half of us believe Ireland’s main streets will struggle to recover in the next ten years from the combined impact of the recession and increasing online shopping – over 62% of us hold this view.  And, we aren’t positive about the future levels of coverage of high speed internet access, with only 31% of us thinking this likely to happen even though 83% of us would welcome it.

 The United States of Europe?

Today, 69% of us still think of ourselves as being Irish first and European second and 59% of us are proud of our nation’s achievements.  But there is a belief that the things that make Ireland different from other countries are fast disappearing and 40% of us expect that by 2025 Ireland will just be a region of a European super state.  Even among the younger generation, where life as a European has always been reality, 41% of under than 25s feel that a sense of Irish distinctiveness is being lost.

 One of the drivers of the changing sense of Irishness is the impact of immigration and emigration.  Over half of us, 51% expect immigrants to have greater influence in the future and some 38% of people expect that there will be more Irish citizens speaking Polish by 2025 than speaking the Irish language.  We also expect those who emigrated from Ireland to stay overseas, with only 21% believing emigrants will be back home by 2025.

Marriage in decline but family bonds stronger than ever

One of the most significant trends emerging is the redefining of the traditional family model.  60% of us believe that marriage will be less important but that doesn’t mean we won’t continue to value our family and relationships.  Over half of us (51%) now include friends in our definition of family, along with relatives, rising to 71% of under 25s. 

Rather than butting heads with older generations, there’s agreement to disagree.  Whilst 53% of us say we have different values to our parents when they were the same age, intergenerational relationships are strong, with 63% of people having a strong sense of openness between parents, children and grandparents.  Positively, 43% agree that today, different generations get along better. 

 Actively managing our health

71% of us expect our health to be either the same or better than it currently is in ten years’ time as it is now, with the unsurprising exception to this being the older generations, with 51% of over 60s, expecting their health to worsen.  A majority of all ages, 70% plan on taking greater responsibility for managing their health in the future rather than relying on public health services and over half, 54% would be prepared to wear technology devices to monitor their health if it led to reduced insurance premiums. 

 As Ireland’s population ages, a majority of people, 78% think it is important to discuss the care of ageing parents with them and whilst 45% would be happy to see elderly people cared for by adult children at home, only 21% think this is likely to happen in 2025.

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The New Era of Digital Marketing: 4 Trends Small Businesses Can’t Ignore

The majority of your customers spend up to 3 hours online each day. Searching, posting, updating, watching and reading. They are bombarded with marketing messages, to the degree that they quickly become immune to tactics that just a short while ago were touted as the “next big thing” to revolutionize your digital marketing strategy.

As a small business you have to be smart about which trends you seize upon and which ideas you rule out as not being the best fit for your goals, audience and budget.

Here are four digital marketing trends that aren’t going away any time soon, and are absolutely essential for you to consider as you plan for the future.

Digital Marketing and Mobile Optimzation

You’d have to be an ostrich with your head stuck pretty deep in the sand to be oblivious to how much mobile phones and tablets have infiltrated our daily lives. Yet many businesses haven’t fully considered what that means for their marketing.

You don’t have to take the full leap to creating your own app, or even launch a wide scale mobile ad campaign, but you do have to think about how visitors experience your website on a mobile device.

As well as ensuring that visitors using a mobile device to access your site stay longer and can find what they are looking for, making your site mobile ready is critical for search engine optimization.

Many small businesses suffered catastrophic drops in search engine traffic after Google’s algorithm update in April, which added a website’s mobile readiness to their ranking factors. If you were lucky enough to escape “mobilegeddon”, consider it a lucky reprieve and don’t delay in making sure your website looks great on all types of mobile devices.

Content Marketing

You have probably heard the phrase: Content is King. But what exactly does that mean? And how can you make sure your content is helping your small business grow?

Today’s internet users consume content at a startling rate. Hundreds of articles, videos and blog posts flood our inbox and social media streams and the average person spends two hours a day consuming content online.

Content can be shared, bookmarked and interacted with in ways that few other marketing channels can be.

In general, try to create content which is:

  • Valuable. Ask yourself what your content offers the reader.
  • Visually appealing. Make your content more engaging with images, videos and infographics.
  • Crafted with SEO best practices in mind. Decide what keyword your content should target and optimize it carefully.
  • Easily shared. Place social sharing buttons in the content and use a catchy, descriptive title that will entice people to click through to read the content.

Cybersecurity

Headline security breaches can cost big businesses millions, but it’s not just major brands that are at risk. Over 30,000 SME websites are hacked every day. Small businesses are often more likely to suffer a data breach or website hack due to having weaker security systems in place. When we think of hacking incidents we tend to think of individuals looking to steal or expose information. However, your website can also be hijacked or injected with malicious code that serves unwanted ads, redirects visitors to other pages, locks you out of the admin area and generally wreaks havoc with your site’s stability.

Of course, theft of information is a strong motivator for hackers, and don’t fall into the trap of thinking you don’t have anything worth stealing!

If your website stores intellectual property, contracts, orders or customer information it is your responsibility to protect it.

Look into steps you can take to strengthen your defenses such as SSL certificates, two-factor log in authentication and third party monitoring/response services such as Sucuri.

An Ever-Shrinking Attention Span

It’s not just screen sizes that are shrinking- our attention span is dwindling too. While there is little you can do to combat human nature, it’s vital that your marketing efforts acknowledge and adapt to the fleeting window of opportunity you have to capture someone’s interest.

Make sure your title is catchy and interesting. Keep important information up front and centre, but include a great “hook” to encourage them to read more.

Include great visuals such as videos or infographics. Visually represented information is digested by the human brain at a much faster rate than the written word, so it is a great shortcut to getting your point across.

Make sure that your call to action, whether it is a link, a button or a form are prominent and clear.

While we are on the topic of forms, keep those short and sweet. The percentage of people who will complete it decreases with every field that you add.

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