Helpful Healthcare: What Are Clinics Doing Differently To Retain Clients?

Starting a new clinic can be quite challenging, and retaining patients is one of the many challenges new clinics face. Patients are often loyal to doctors they’ve been going to for years and just starting out it can be hard to generate reviews right away. Today there are many things new clinics are doing in order to retain clients, and below is a list you can adopt for yourself to get started.

Implementing a Referral Program

Implement a referral program where new patients who refer friends and family get rewards and discounts. These programs are not only great for recruiting new patients, but can also help the staff build relationships with their existing patients. If patients get a reward for referring other patients, then they will likely continue going to the clinic.

Surveying Patients

Clinics today are asking patients to give their feedback whenever possible. Surveys help give your business an idea of what they can do to improve their service. One of the key things is to offer quality care. If you are thinking about surveying new patients, it’s important to remember that a very short survey can give an indication of the patient’s opinion of their visit. Some clinics have patients complete a five-question survey about their visit before they leave which can be great for feedback on the clinic itself and the kind of care given by staff.

Reminding Patients of Their Appointments

People today are extremely busy and can easily forget about the appointment they have scheduled. It’s common practice now to call patients the day before in order to remind them of their appointment. Emailing and texting is also growing in popularity or you might consider hiring patient engagement solutions like Solutionreach to do the work for you. You can go even further by asking which reminder method they prefer, and what time of day wouldn’t be an interruption for them. Extra courtesies like these can be just the thing to win over new patients.

Convenient Waiting Rooms

Visiting any clinic is a stressful experience for many people. Try your best to make the waiting experience more convenient where you can. For example, you could have a TV and remote set up for patients to use or you could offer bottled water when they first arrive.

Follow-Up with New Patients

It’s always a smart idea for new clinics to follow up with a new patient. For example, a receptionist may call and ask about how their visit went. Patients may also receive an email asking about their visit. Calling and emailing help clinics build relationships and strengthen bonds with loyal customers.

It is not easy starting a new clinic since some struggle to retain patients at first. However, many practices are growing because they have implemented a referral program, follow-up with their patients, and ask them to take a survey. Small touches can be the key to giving new patients what they need and an experience they won’t forget.

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6 Best Companies for Health Benefits

Companies who truly value their employees will offer amazing health benefits and incentives. Some of the most well-known companies provide benefits to all of their employees regardless of employment status, while others beef up the stakes with free high-quality meals and transportation. When looking to apply for a company, it’s important to review their health benefits and incentive packages. It’s also crucial to see what offerings they have for sick pay, bonuses, and vacation time. These seemingly small offerings can make a $30,000 a year job worth much more, so it’s important to pick a company with a good reputation and quality incentives. Let’s look at the top 6 best companies for health benefits and incentives.


The social media giant knows how to take care of its people. The sprawling campus offers free bikes to all its employees and features a unique and robust atmosphere that employees state is fun to work in. Employees are passionate and compensated well. There is onsite healthcare, including a chiropractor, acupuncturist, gym, and full health benefits. Vision, dental, sick pay, vacation time, and medial are also included. As an added benefit, the company also provides tons of free food.


ASEA is a premiere manufacturer of products that help people live and feel better. It’s a leading company that specializes in the cellular health market. People who work for the company receive a competitive salary, a complete health plan, and generous holiday and time off. Medical, dental, and vision benefits are provided by the company and there are extensive options to advance and improve. ASEA reviews are always full of satisfied employee statements.


Costco is known worldwide for its excellent value and customer service. The health benefits include medical, dental, sick pay, vacation time, and raises based on hours worked. Starting pay is competitive and there is plenty of room for advancement within the company. The company has a unique culture that fosters promotion from within the ranks, and most managers are promoted based on their ability to work hard.


Adobe is a people-focused technology company that drives innovation in a supportive and fast-paced working environment. The company puts a huge emphasis on acquiring effective employees who can get the job done effectively. Health care is on par with other high tech companies, but they also offer pet insurance as a unique option for people who really loves their pets. The company works hard to provide some of the best health benefits available in the industry and invests heavily in its employees. As far as paid time off is concerned, you can take as much time as needed provided you get your work completed.


USAA is a leader in financial products and insurance products, so it’s no wonder that they also take exceedingly good care of their employees. The company has a complete health package that includes dental, vision and medical. Employees are able to benefit from discounts on their available services, and they have access to the same services as their customers.


Intuit is a company with its hands in a lot of different products. The company truly values its employees and pays them well, while also providing outstanding health benefits. The company offers a full health plan, including dental, vision and medical. Employees also get access to fitness reimbursement, discounted healthy lunches and handsome bonus packages. There is a good work and life balance, and the culture is one of mutual respect and appreciation.

Looking at the healthcare packages of a company is extremely important. There are few companies that rank highly and don’t provide their employees with good health and medical benefits. The mission of a company should include the health and well-being of its employees. Look for a company that provides good benefits and a culture that fosters healthy living and work/life balance.

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