The HR department is at the heart of every company, so it is vital they are able to work at their peak levels. Unfortunately, demanding too much from overworked HR staff means the quality of service could slip, creating problems in the hiring process, or even when it comes to employee happiness. Here are six signs your HR department is overworked as well as how you can ease the burden.
Long Hours or Late Starts
One of the warning signs of an overworked HR department is when employees are staying longer than normal, or arriving late on a regular basis. Not being able to function in the mornings, or being forced to stay late, often highlights stress when it comes to day-to-day tasks.
A tangible sign of overworked HR employees is repeatedly missed deadlines. If staff are struggling to profile candidates before the interview stage or handle payroll on time, they may simply have too much on their plates. Outsourcing some tasks like identify verification or background checks to a third party service could relieve some of this stress, freeing the HR department up for other vital jobs.
Complaints from Other Employees
If other staff are complaining about the timeliness of quality of your HR department, look into whether they need a break, or a chance to catch up on overdue projects.
Frustrated HR Staff
When in doubt, simply talk to HR staff directly to get their input. HR employees who are frustrated about their workloads and tell you they are struggling to complete daily tasks are almost certainly overworked. Strategize with them about how best to reduce stress.
Rapid Increase in Company Size
You might be excited your company is growing rapidly and bringing in new employees, but make sure your HR department expands to match. If your company is getting bigger, the same HR department won’t be able to cope with the added work without getting burned out.
Budget Cuts in the HR Department
Downsizing is a necessary process for some companies, but major budget cuts to human resources may cause big problems down the road. Check in after any budget cuts to ensure that HR staff can still cope and are not getting overworked.
Keeping an eye out for these warning signs can help you spot an overworked HR department before major problems crop up. Along with hiring additional employees and adjusting deadlines, outsourcing work can provide the department with a solution as well. Using an online employment background check system like PeopleFacts could be a good way to get work spread out.